Privacy Policy

1. Introduction

Quality Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qualityintelligence.com and use our Business Intelligence as a Service (BIaaS) platform.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information (organization name, industry, size)
• Account credentials and preferences
• Communications with our support team
• Data uploaded to our BI platform for analysis

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our BI services
• Customer support and communication
• Platform security and fraud prevention
• Analytics and performance optimization
• Legal compliance and business operations
• Marketing communications (with your consent)

4. Data Security and Protection

We implement robust security measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud infrastructure with access controls
• Regular security audits and penetration testing
• Employee training on data protection protocols
• Incident response and breach notification procedures

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

• With your explicit consent
• To trusted service providers under strict confidentiality agreements
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transactions (mergers, acquisitions)

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business data processed through our BI services is retained according to your service agreement terms.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Opt-out of certain data processing activities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and platform performance
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Compliance with Regulations

We comply with applicable data protection regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Health Insurance Portability and Accountability Act (HIPAA)
• Sarbanes-Oxley Act (SOX) requirements

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: